In-store unified commerce execution
Physical stores are key to successful unified retail commerce. These fulfilment hubs are crucial to delivering a profitable, seamless customer experience. This is where frontline workers, digital technology and customers meet. Where technology can maximise efficiency and effectiveness to deliver real-time value.
Digital business transformation
Retail organisations need to replace outdated processes and legacy technology and transform to a digital business that can survive and thrive. Deliver a pleasurable, valuable shopping experience, both online and in the real world, through innovation.
Merchandise planning & execution
Proper use of advanced analytics and AI enables retail to put the customer at the heart of everything. Understand market trends and challenges, as well as what customers want, and move away from traditional production and sales models, to meet these ever-changing demands.
Circularity, traceability & sustainability
Consumer attitudes are shifting away from cheaper, fast fashion and mass production models to more sustainable, environmentally aware modes of shopping. Customers care more about where products come from, how they are sourced and made, and what the supply chain is. Traceability is a critical capability required to deliver on climate promises & achieve science-based targets to reduce emissions.