Full stack cyber solutions

Digital transformation offers the freedom to grow your business in unlimited ways. But cyber crime can put everything at risk, for you and for your customers, with new security threats arising every day. And keeping on top of it requires constant vigilance to maintain your security posture. At Telefónica Tech, we can shoulder that burden for you.


Our Cyber Security experts are with you from advisory and assessments to rapid response and Managed SOC and MDR services, providing protection for your most valuable assets, identifying weaknesses and threat vectors in your tech stack and delivering strategic and tactical cyber security tools and solutions.


Working with the best cyber security products available, and our strategic partners Microsoft and Fortinet, our bespoke security managed service will stay on top of evolving risks to business, and our agile ways of working ensure we can implement rapid-response protocols to maintain network access control and secure your sensitive data and systems against incoming cyber threats. So you can get on with the business of growing your organisation.

Our Approach to Cyber Security

Understanding your current security position and relevant risks is the first step in ensuring the safety of your users, apps, devices and data. Our security assessments and audits are designed to help you understand where you are now on the path to protecting your business, where you want to get to, and how to get there.

The goal of cyber protection is to limit or prevent the impact of any security breach on your users, data and infrastructure. We develop and implement end-to-end protection and security controls for your business and your customers, with a portfolio of security services, from network security protection (including mitigation, firewalls and zero-trust network access) to information protection, such as identity and access management, and multi-factor authentication and endpoint security.

Even the most secure solution is at risk of a cyber attack penetrating its walls. When this happens, it is vital to detect and mitigate against it as fast as possible. We can remove the complexity of configuring, maintaining and monitoring security events from across your estate, with our Managed SOC and SIEM solutions, filtering out any false-positives, so you can focus only on the events and cyber threats that need a response.

Reducing and containing the impact of a security event as quickly as possible after detection is vital to keep your business, users, application securityand customers safe. We offer a range of innovative solutions to help you act fast, including a Digital Forensics Incident Response team of cyber security experts, and our Managed Detection and Response (MDR) service, with which we can automate responses and provide guided remediation advice.

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Our cyber security solutions

Implementing and maintaining security controls in a business is a complex challenge.  It is driven by the breadth and magnitude of threats posed by cyber criminals, remote and mobile working, cloud adoption, rapid technology and business change, such as M&A, and an expansive list of regulations.


Many businesses have recognised that having the right enterprise security solutions in place is only half the battle. Ensuring you have the right procedures and processes to mitigate risk, and to respond quickly and effectively to incident and threat is an essential part of safeguarding your brand and reputation.  Furthermore, the costs of not being prepared for cyber-attacks are significant. Regulatory fines and the loss of consumer and shareholder confidence is a particular issue.


Our Cyber Security Maturity Assessment is designed to help customers understand and improve their security posture, focussing on their people, process and technology goals that effectively secure their organisation.  By helping to identify gaps along with a roadmap for change, the CSMA provides security due diligence, helping them to understand what a good security posture looks like and what’s needed to improve the current state.

Penetration testing (often known as pen testing) is a service where cyber-security experts carry out a simulated attack to find and exploit vulnerabilities in a network, device or application in order to identify any weak spots in a system’s defenses which attackers could take advantage of. These are then reported on and the customer should carry out remediation activities to close the vulnerability and avoid a data breach.

Having a robust security posture involves multiple security solutions working collectively to prevent, detect, respond and recover from all security incidents. The challenge is each individual security solution is generating huge numbers of log entries and potenital security breach notifications every day, multiply this by the number of different security solutions that are required to secure a customer’s business and it becomes increasingly difficult to ensure the highest priority alerts which pose the most potential risk are identified and actioned.


A Security Operations Centre (SOC) is a facility that provides a team of security experts who are responsible for monitoring, remediating and recovering from security incidents. By monitoring logs and alerts from the customer’s numerous security solutions, and analysing, assessing and prioritising these, our Managed SOC service ensures that any suspicious behaviour is identified and resolved with minimal impact.

Any unplanned IT downtime can have a significant impact on the productivity and profitability of your business. Data security loss could lead to severe repercussions on reputability and customer experience. It’s imperative to minimise downtime and data loss when disaster strikes, be it natural disaster, power outages, equipment failures or cyber attacks so that you can continue to operate.


Traditionally, procuring and maintaining DR infrastructure has been cumbersome and expensive.  Disaster Recovery as a Service (DRaaS) provides a cloud based solution that dramatically drives down cost and operational overheads.


Powered by Zerto, DRaaS utilises continuous data protection for low RPO’s and fast RTO’s and can deliver cross hypervisor replication, ensuring we can protect all workloads. In the event of an outage, replicated servers are restarted as virtual machines on the Telefónica Tech platform with runbook automation and orchestration to ensure application consistent protection and recovery.

A Distributed Denial of Service (DDoS) attack is an attempt to make a computer service unavailable to its intended users by overloading its available resources. The means and targets of a DDoS attack may vary, however, a DDoS attack generally consists of the concerted efforts of one or more persons to prevent an internet site or service from functioning efficiently or at all, temporarily or indefinitely.


A combination of appliances monitoring our core network and market-leading DDoS Mitigation vendor’s global network of on-demand cloud-based traffic scrubbing centres dynamically distinguish normal traffic from the attack traffic that comes from either malicious or native sources. To differentiate between normal traffic and attack traffic, dedicated DDoS mitigation equipment supplemented with proprietary DDoS mitigation capabilities create a superset of DDoS fighting tools that can support focused scrubbing algorithms. Our network engineers will analyse any alerts from the on-net monitoring solution that are indicative of an attack, whilst the cloud service also leverages the years of DDoS mitigation experience in its 24×7 Security Operations Centre (SOC) staff to manually fine-tune all these extensive resources.



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