Business Applications:
Optimise Performance & Empower Your Business

Driving Transformation Through Innovation

As a leading Microsoft partner, we have many years of experience implementing and supporting Microsoft Business Application solutions in a range of industries from FSI to Public Sector, to Retail, Manufacturing and beyond. Working across Customer Service, ERP, CRM, and productivity tools to transform businesses, Telefónica Tech is one of the few UK partners to support the entire Dynamics 365 range, and is proud to be a Microsoft Inner Circle member for the sixth consecutive year.

 

Read on to discover how we solve our customers most complex business problems, and connect with our experts today.

 

WHAT WE DO

Solving our customers' most complex business challenges

Inefficient workflows slowing down operations?
Use Power Platform’s low-code tools to automate repetitive tasks, accelerate workflows, and enhance productivity.
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Streamline with Low-Code Automation
Use Power Platform’s low-code tools to automate repetitive tasks, accelerate workflows, and enhance productivity.
Learn more
Lack of visibility leading to fragmented perspectives?
Connect your systems across the Microsoft ecosystem for seamless integration and a single source of truth.
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Gain a Unified View with Microsoft Integration
Connect your systems across the Microsoft ecosystem for seamless integration and a single source of truth.
Learn more
Legacy platforms pose a security risk?
Migrate legacy systems to Microsoft Azure for advanced security, disaster recovery, and global availability.
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Secure Your Business with Azure Migration
Migrate legacy systems to Microsoft Azure for advanced security, disaster recovery, and global availability.
Learn more
Data siloes causing difficulty around reporting?
Harness Microsoft Power BI to create real-time, visual dashboards that drive proactive business decisions.
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Unlock Insights with Power BI Dashboards
Harness Microsoft Power BI to create real-time, visual dashboards that drive proactive business decisions.
Learn more
Cumbersome processes affecting the bottom line?
Redefine experiences for customers and stakeholders with streamlined workflows and impactful digital solutions.
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Innovate Processes with Power Platform
Redefine experiences for customers and stakeholders with streamlined workflows and impactful digital solutions.
Learn more
Large quantities of complex information take too much time to manage?
Leverage Microsoft tools to organize, analyse, and manage complex information efficiently and effectively.
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Simplify Data Management with Smart Tools
Leverage Microsoft tools to organize, analyse, and manage complex information efficiently and effectively.
Learn more

OUR TECHNOLOGIES

Dynamics 365 Customer Service Dashboard

Microsoft Dynamics 365

Elevate your business with Microsoft Dynamics 365, a suite of intelligent CRM and ERP applications designed to fuel your digital transformation. Seamlessly integrated, Dynamics 365 consolidates crucial business and customer data, empowering proactive decision-making and unlocking untapped potential.

 

Telefónica Tech’s Microsoft Dynamics 365 services offer a reliable pathway to enhance employee capabilities and streamline the customer journey. With expertise spanning sales, marketing, customer service, field operations, finance, and ecommerce, we provide tailored solutions and strategic guidance to drive your success.

Explore our Microsoft Dynamics 365 Services

Our Technologies

  • Power Platform

    Microsoft Power Platform is a suite of tools designed to enable businesses to build custom apps, automate workflows, analyse data, and create virtual agents.

    Get started with Power Platform

    Get started with Power Platform
  • Power Apps

    Microsoft Power Apps allows users to create custom applications with little to no coding. It helps businesses address specific needs by enabling rapid app development.

    Get started with Power Apps

    Get started with Power Apps
  • Power Automate

    Microsoft Power Automate enables the automation of workflows and repetitive tasks. It helps streamline business processes and increase efficiency.

    Get started with Power Automate

    Get started with Power Automate
  • Power BI

    Microsoft Power BI is a business analytics tool that allows users to visualise and share insights from their data. It provides interactive reports and dashboards.

    Get started with Power BI

    Get started with Power BI
  • Power Pages

    Microsoft Power Pages helps businesses design, configure, and publish websites that work seamlessly across all browsers and devices. It offers both custom and template-based solutions.

    Get started with Power Pages

    Get started with Power Pages
  • Copilot Studio

    Microsoft Copilot Studio simplifies bot-building with easy configuration and integration. It empowers subject matter experts to develop chatbots, reducing reliance on developers.

    Get started with Copilot Studio

    Get started with Copilot Studio
Power Platform
Power Apps
Power Automate
Power BI
Power Pages
Copilot Studio

OUR INDUSTRIES

Combining technology innovation with industry expertise

Public Sector

We support public sector projects of all sizes with expertise in digital transformation, improving citizen services, meeting data security requirements, and optimising legacy IT systems for government, councils, the NHS, universities, and colleges.

Higher Education

Telefónica Tech partners with universities to modernise IT ecosystems and build future-proof, accessible, and scalable platforms. Leveraging cloud, automation, and AI, our solutions empower students, faculty, and researchers to thrive in evolving learning environments.

Retail

We are experts in retail transformation, seamlessly integrating digital and physical experiences to enhance customer loyalty, drive innovation, and ensure your retail business thrives in a competitive market.

Manufacturing

We help manufacturers leverage Microsoft technology to improve their business, drive automation, reduce downtime with IoT intelligence, and perform real-time production planning across any manufacturing process.

Financial Services & Insurance

We work with Financial Services organisations to create exciting opportunities to generate new digital experiences, optimise revenue to accelerate growth, and create winning customer interactions, whilst empowering citizen developers to build on solid foundations.

Professional Services

We partner with professional services organisations to streamline their operations, enhance client engagement, and drive sustainable business growth. Leveraging cutting-edge business applications and innovative digital solutions, we empower your team to deliver exceptional service and stay ahead in a competitive market.

Our Business Application Case Studies

  • The Virgin Money logo.

    Boosting Virgin Money's customer acquisition from 5% to 34%

    Discover how we developed a client onboarding platform, maximising automation and minimising customer input.

    More Info

  • Create a single customer view for Ultimate Finance

    Discover how we helped Ultimate Finance to create a highly effective customer journey using Dynamics CRM

    More Info

  • Redefining parliamentary support with IPSA

    Discover how we acheived operational excellence and enhanced efficiency for the The Independent Parliamentary Standards Authority

    More Info

Business Application Insights

Get in touch

Start your digital transformation today

Learn more about what our Business Application services team can do for you. Get in touch today by filling in the form, and someone will reach out to start the conversation: