Business Applications Digital Transformation Partner UK

Optimise Operations with AI-Powered Business Applications

From ERP to Customer Engagement and beyond, Telefónica Tech helps you improve experiences and efficiency with Microsoft Business Solutions.

Driving Transformation with AI Business Solutions

Working across the entire employee and customer experience from ERP, to CRM, to Customer Service, Telefónica Tech is your partner for business transformation. We harness the power of Dynamics 365, Power Platform, and Copilot Studio to deliver tangible outcomes with tailored solutions that put you ahead.

 

As a leading Microsoft partner, we have many years of experience implementing and supporting Microsoft AI Business Solutions (formerly known as Business Applications) in a range of industries. From FSI, to Public Sector, Manufacturing, Professional Services and beyond, we help organisations modernise, enrich, and grow.

 

OUR INDUSTRIES

Combining technology innovation with industry expertise

We support public sector projects of all sizes with expertise in digital transformation, improving citizen services, meeting data security requirements, and optimising legacy IT systems for government, councils, the NHS, universities, and colleges.

We help manufacturers leverage Microsoft technology to improve their business, drive automation, reduce downtime with IoT intelligence, and perform real-time production planning across any manufacturing process.

We work with Financial Services organisations to create exciting opportunities to generate new digital experiences, optimise revenue to accelerate growth, and create winning customer interactions, whilst empowering citizen developers to build on solid foundations.

We partner with professional services organisations to streamline their operations, enhance client engagement, and drive sustainable business growth. Leveraging cutting-edge business applications and innovative digital solutions, we empower your team to deliver exceptional service and stay ahead in a competitive market.

CASE STUDIES

Hear from our customers

Which? Professional Services Case Study
01 / 05
Modernising Product Testing Management at Which?

Discover how the UK's consumer champion worked with Telefónica Tech to implement a scalable product testing management solution using Microsoft Power Platform.

Power PlatformProfessional Services
Proserv Manufacturing Case Study
02 / 05
From AX to Dynamics 365: Future-Proofing ERP at Proserv

How a global leader in controls technology worked with Telefónica Tech to modernise their ERP strategy through Dynamics 365.

Dynamics 365Manufacturing
03 / 05
Markel: Transforming Customer Service in Global Specialty Insurance

How Markel modernised Helpdesk Operations across the business with Telefónica Tech and Microsoft Dynamics 365.

Dynamics 365Financial Services
Virgin Money FSI Case Study
04 / 05
Boosting Virgin Money's Customer Acquisition from 5% to 34%

Discover how we developed a client onboarding platform, maximising automation and minimising customer input.

Financial ServicesPower Platform
FRP Professional Services Case Study
05 / 05
Transforming CRM and reducing cost by 34% at FRP Advisory

Discover how FRP Advisory worked with Telefónica Tech to maximise long-term ROI with a unified, modern CRM platform.

Dynamics 365Professional Services

Trusted by the best

VP of AI Business Solutions

Andrew Falconer

"At Telefónica Tech, we’re focused on delivering Business Applications solutions that drive real results for our clients, no matter their industry. We’re curious about your challenges and passionate about solving them, tapping into our 20+ years of expertise to support our customers on their digital transformation journeys. Whether it’s leveraging the extensive abilities of Dynamics 365, Power Platform, Copilot or Microsoft 365, we’re here as your digital partner to get the most out of your Business Applications - helping achieve your business goals, faster."

Andrew Falconer, VP of Business Applications

Latest Microsoft Business Applications Insights