Mizaic Azure Cloud Migration for Scalable Healthcare Solutions

Helping Mizaic Move to a Future-Fit Cloud in Azure

Case Studies | 27 June 2024

About the customer

Paving the way for AI-driven Information Management in Healthcare

Mizaic are revolutionising the clinician: patient experience at the point of care with their Electronic Document Management System built for the NHS, to support the journey to paperless and advanced digital maturity.

Thanks to Telefónica Tech, Mizaic now has a reliable, scalable high-performance cloud environment that supports the consistent day-to- day reliability of their software. This will also facilitate future AI-driven innovation to advance the digital maturity of the leading NHS Trusts they support.

The Challenge

A cloud fit for leading-edge tech

Despite being an early adopter of cloud technology, Mizaic’s Chief Technology Officer knew to realise the future roadmap they needed to evolve their existing cloud foundation. Their previous cloud provider fell short in both the flexibility and range of services required. They needed a cloud that offered the flexibility of additional services, such as native hosting for platforms like Kubernetes, and the capability to support future AI and Machine Learning applications.

It was also key to be able to effortlessly scale and resize compute capacity up and down for any workload. As recognised Azure Experts, Mizaic turned to Telefónica Tech to support the transition from their current cloud platform to an enhanced solution on Azure.

Testimonial

“

We want to be able to surface any kind of content back to the clinician in an ever smarter and more efficient way. Thanks to Telefónica Tech we now have the best practice foundation in Azure to pursue our goal of harnessing AI and data analytics and advancing our solution.

Andrew Leeks

CTO, Mizaic

The Solution

Improving system reliability and reducing support queries

The Telefónica Tech team swiftly helped Mizaic execute their migration plan to Azure, helping them to complete the transition within a remarkable 6-week timeframe. By rapidly designing and building a best practice Azure Enterprise Landing Zone, Mizaic was able to migrate all hospital Trust MediViewer services to the Azure platform and establish an enterprise landing zone to efficiently host multiple hospital Trusts within a single Azure tenant.

Additionally, a strategic shift from the pay-as-you-go model to a CSP (Cloud Solution Provider) arrangement was also initiated via Telefónica Tech to help Mizaic gain greater value in the cloud. Telefónica Tech’s proactive setup of the Azure tenant was a testament to best practice. So much so that the Mizaic internal technical team, even though they were new to Azure, required minimal assistance during the smooth in-house migration process.

The Outcomes

Scalability, reliability, and support overheads reduced by 25%

Infrastructure & Support Cost Reduction: The shift to Azure led to a 25% decrease in support queries, resulting in manpower savings as well as infrastructure efficiencies.

Greater Reliability: The adoption of Azure led to improved platform manageability and increased reliability. Strengthened underlying hardware and enhanced efficiency in the virtual layer were key factors in boosting reliability levels.

Scalability: Scalability times were reduced from half a day to 2-3 minutes. Azure’s flexibility and scalability capabilities allowed for seamless adjustments in data ingestion to match fluctuating demand. Additionally, the team is now able to roll out new Azure services seamlessly.

Time for innovation: The team now dedicates less time to platform management and more to improvements and enhancements.
25%

Reduction in support tickets and calls*

2.min

Speed to scale infrastructure for data ingestion reduced from 0.5 days to 2-3 minutes*

Testmonial quote

“

Since moving to Azure my team has spent less team on platform maintenance and spend more time looking at enhancing the actual platform capabilities. Our support overhead has gone down resulting in manpower cost savings as well as infrastructure cost savings.

Andrew Leeks

CTO, Mizaic

Summary

Support tickets and calls were reduced by 25%
Speed to scale infrastructure for data ingestion reduced from 0.5 days to 2-3 minutes.
Improved platform manageability and reliability
Rapid 6-week migration to Azure