The implementation of Dynamics 365 CE brought significant improvements in efficiency and effectiveness for UK Sport. Key functionalities, such as the notes feature and sport trackers, played pivotal roles in facilitating greater knowledge capture and sharing among team members. This streamlined approach to knowledge management has not only improved internal and external collaboration but has also ensured that valuable insights and updates are readily accessible to relevant internal stakeholders.

Notable benefits have included quicker membership onboarding and streamlined payment processes. Amie Retallick says, “With access to improved data integrity and automated updates we have found that our member engagement has significantly improved due to our newfound 360-degree view of their data.”

The implementation of Dynamics 365 Customer Service has significantly improved IPSA’s ability to maintain high-quality interactions with its customers, particularly MPs and their staff.

Read how this leading NHS Trust embarked on a crucial transition from on-premises infrastructure to a more scalable and resilient solution in Azure.

Read how a rapid SIEM implementation improved visibility of security to protect a leading UK charity.

Read how the implementation of the Power App and a Power BI report for the GLA drastically improved the post approval process.

Smart Works is a UK registered charity that provides high quality interview clothes, styling advice and interview training to women in need. Smart Works gives women the confidence, the self-belief and the practical tools they require to succeed at interview and start a new chapter of their life.

Telefónica Tech implements a self-service data platform to improve blood, organ and stem cell donation and supply

Discover how a Global Engineering organization streamlined its operations with a Modern Data Warehouse deployment, integrating ERP, CRM, and BI on Microsoft Azure for cost-effective, agile, and accurate reporting. Learn key outcomes and best practices from this successful implementation.

Read how the GLA automated their Starters, Movers, and Leavers process with the help of Telefónica Tech and Microsoft Power Platforms.

With the support of Telefónica Tech, Creative Scotland was able to harness Microsoft Dynamics 365, Power Platform and Azure to deliver emergency funding awards totalling more than £100 million, ensuring the survival of many creative industries in Scotland.

The corporate team has seen a huge time saving from the Education and Event app, with the time spent gathering, reconciling and cleaning data previously taking one day, to report generation now taking a matter of minutes. The standardisation of the data has improved data accuracy and given the management team more confidence in their reporting.

The new system was implemented on time, is fully operational, and since go-live, has effectively and accurately processed hundreds of millions of pounds.

Healthcare Financial Management Association (HFMA) is a charity and the leading membership organisation for healthcare financial management professionals in the UK.

The data analytics applications and infrastructure at Milton Keynes University Hospital had to be updated to meet changing demands from a highly data literate staff and to safely move the trust out of a set of ageing applications and infrastructure.