The Greater London Authority (GLA) has automated the Starters, Movers, and Leavers (SML) business process with the help of Telefónica Tech’s expertise and Microsoft’s Power Platform.
The body is the strategic authority for the region of London, responsible for areas such as policing, economic development, transport, fire and emergency planning, and more.
The GLA wished to improve its SML process, used for managing the onboarding, moving and departure of staff, which was previously largely email based.
Additionally, key systems were out of sync and data inconsistent.
With the help of Power Apps and Power Automate, line managers now start the process by completing a simple, digital form.
This prompts a workflow process, passing the Starters, Movers and Leavers request through each of the 3 departments, HR, IT and Security. As each step of the process is completed, Microsoft Power Automate notifies the required department of the status.
Real-time tracking allows any department to see who and when each stage was actioned. Using SharePoint and Power Apps security features ensures only personnel with the relevant permissions can see this information.
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