Frictionless collaboration, secure systems

The modern workplace no longer needs to be tied to physical desktops and traditional office hours. Yet as well as the opportunity of working whenever and wherever, this development can lead to some real challenges in enabling your users to collaborate frictionlessly and remain engaged, while maintaining the security of your applications and data.


This shift to flexible working environments, including remote working, is powered by our modern technology solutions, boosting both employee productivity and workforce productivity


Allowing you to focus on the opportunities for your business, Telefónica Tech delivers packages of simple-to-manage and easy-to-consume solutions across the modern desktop, collaboration and user-adoption spaces, thanks to our extensive experience in planning, configuring, testing, deploying and managing solutions within the Modern Workplace.


Our modular Modern Workplace as a Service (MWaaS) approach allows you to fully realise your investment in end-user IT by bringing together all the key components and deliverables of provisioning, maintaining and managing a digital workplace. Flexible components range from device leasing to reactive break-fix support and full management of operating system updates, applications and compliance management.


And because your end-user devices are secure and billed on a simple per-device per-month model, there’s no need for large upfront hardware investments.

Our Modern Workplace solutions and services

Removing the need for upfront investment in devices, and increasing flexibility as your workforce changes, Device as a Service (DaaS) is a simple, all-inclusive subscription that covers providing the end-user device itself, configuration, device management, support and full lifecycle management. DaaS supports you at every stage, from assessing whether it’s right for your organisation, through designing and delivering the deployment, to ongoing management and support of the devices and the operating system.


The management and delivery of a consistent desktop experience for your end-users is achieved with our Virtual Desktop Infrastructure (VDI) solutions. Working with the market-leading VDI solution providers, Microsoft (Azure Virtual Desktop), Citrix and VMware Horizon, we can help every step of the way, from initial consultancy to solution design, implementation and support.

Offering an entire ecosystem of security and protection tools and services, Microsoft 365 delivers secure connections between people, devices, apps and data, including threat protection, information protection, security management and compliance management.


But it can be a challenge to understand this complex array of options and ensure the right configuration for your business. Our Microsoft 365 services help to ensure your people, devices, apps and data are always protected, from our M365 security assessment, to review and validate your security settings against best practice, through to consultancy, implementation and management services.


Data loss happens all too often and has the potential to significantly impact your productivity, reputation and operations. And while Microsoft manages the Microsoft 365 platform, it is your company that is responsible for your data and its backup, as part of the Cloud Shared Responsibility model.


Our M365 Backup as a Service offering ensures your data backup is watertight. Because while M365 features native data protection tools, users need extensive knowledge of versioning and recycle bins, along with the different default retention policies for each application. It’s important to note, too, that relying on these tools does not guarantee a comprehensive restoration service, and places your data at risk from:


  • Accidental data loss caused by human error
  • Deletion of data by employees before departing the organisation
  • Proliferation of ransomware assisted by file sharing and synchronisation
  • Data loss and non-compliance penalties because of gaps in data retention policies


M365 Backup as a Service allows users of Microsoft 365 to backup data held across each of the main applications – Exchange Online, OneDrive for Business, SharePoint Online and Teams – with the flexibility of restoring data back to the online M365 tenant location or to their local desktop as an offline copy through the Telefónica Tech M365 Backup Portal.

The right apps are key to working productively and collaboratively within your business and with clients. The universal solution is the Microsoft 365 product family from Microsoft, which provides a comprehensive suite of productivity solutions from apps such as Word, Outlook, Excel and PowerPoint to the online collaboration services of Teams and OneDrive and enterprise solutions of Exchange, SharePoint and Yammer.


It also enables you to efficiently manage work across individuals, teams, and organisations and create and automate your business processes through tools such as the Power Platform and Planner.


We offer a complete end-to-end communication solution, building our Microsoft Teams with Calling offering around Telefónica Tech’s SIP services, delivering flexibility, cost-efficiency and resiliency. Microsoft Teams with Calling enables end-users to make and receive traditional telephone calls from within the Teams environment, providing each user with an individual telephone number. It can even provide basic call centre services.


Our SIP services have been designed with carrier resiliency, cutting out the expense of contracting with multiple carriers for resiliency. By combining our design, deployment, management and support services with proven user adoption frameworks, we ensure that maximum value is delivered.




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