Dynamics 365 CRM unites all teams onto a single, easy-to-use platform, providing a 360-degree view of the customer at every touchpoint. An intuitive, dynamic interface enables all users to quickly access relevant information without fuss, providing a seamless colleague experience no matter your role.
Enjoy a CRM system housed in the same Microsoft environment you already know and love. Dynamics 365 seamlessly integrates with the rest of your Microsoft ecosystem for maximum efficiency. Coupled with the extendibility of Power Platform, the possibilities of Dynamics 365 really are endless.
Microsoft Dynamics 365 is cost-effective, with flexible pricing models to suit all SMBs and Enterprises. Save up to 42% on licensing costs while delivering better, faster results with an easy-to-use but powerful solution that works the way you do, not vice versa.
The CRM platform that's seamlessly integrated into your Microsoft environment. Outlook, Teams, and Power BI integration promote collaboration and visibility across the business.
The world's first copilot in a CRM brings the power of next-gen AI to every line of business.. Microsoft Copilot for Dynamics 365 helps you identify trends, keep data up to date, prepare for meetings, and more.
Save time and money with a flexible licensing structure that scales with you. Only pay for what you need, and give all types of users a hyper-relevant experience that drives ongoing engagement.
By its nature, Dynamics 365 CRM (Sales and Customer Insights) is designed to be extended with add-ons and Power Platform integrations. Leverage no-code custom workflows to make the platform even more useful.
Telefónica Tech is a leading Microsoft partner and has been recognised by Microsoft for its strong expertise across several areas. We’re proud to be a member of the Microsoft Inner Circle for the sixth consecutive year, and one of the few UK partners that support the entire Dynamics 365 range.
As a Microsoft Solutions partner, we have many years of experience implementing and supporting several Microsoft solutions, working across Dynamics 365 CRM and ERP productivity tools to transform businesses. We’re fully prepared to execute the global deployment of your Microsoft Dynamics 365 implementation, and we can’t wait to hear from you.
"Our analysis and scoping led us to Dynamics 365. Microsoft then recommended Telefónica Tech as a technology partner for implementation. Apart from understanding the scope of work, Telefónica Tech were a standout partner in terms of approach and rapport. They didn’t try to oversell or overdevelop; they listened carefully and met our requirements.”
– Hayley Keenan, Head of CRM, Data and Change at Martin Currie Investment
“The expertise of Telefónica Tech with Dynamics 365 Customer Engagement ensured that the platform could be customised to meet the unique requirements of UK Sport, making it the ideal choice for our digital transformation journey,”
– Katie Palmer, Strategic Projects Manager at UK Sport
“Telefónica Tech stood out among its competitors due to its approach characterised by curiosity and open-mindedness. Some other vendors tried to impose preconceived solutions, but Telefónica Tech showed a genuine interest in understanding CWU’s pain points and creating a solution tailored to our requirements.”
– Amie Retallick, Digital Project Manager at CWU
Learn how to use the new Dynamics 365 Sales AI Agents, in the second of our blog series diving into Microsoft 2025 Release Wave updates.
Learn how to use Dynamics 365 Customer Journeys for Event Management, in the first of our blog series diving into Microsoft 2025 Release Wave updates.
Schedule a call with one of our consultants today. We’ll discuss your needs and explore what Dynamics 365 can do for you. Leave your details and a dedicated team member will be in touch to chat.
Funding Opportunity: As a Microsoft partner, Telefónica Tech is able to offer certain customers a fully funded CRM Vision and Value workshop. Use this form to get in touch to learn more and secure your spot.
