Microsoft Managed Services: Business Applications

Implementing Microsoft Dynamics provides a fantastic foundation on which to grow your organisation. However, optimal long term performance comes with a commitment to continual improvement and foresight of where the technology is going in the future. Managed Services provides that foresight and ongoing guidance to enable maximum value from your commitment to Microsoft technology. With Telefónica Tech as your trusted partner and advisor, you benefit from ongoing technical guidance and support, as well as assistance in planning for the future. We add a robust, scalable and cost-effective layer of expertise, designed to wrap around your existing in-house capabilities.

Using a Managed Service Provider (MSP) allows your organisation to access all the specialist expertise required to keep your Microsoft Dynamics applications operating smoothly. As an MSP we continually invest in our knowledge of the latest features, updates and technologies and are therefore best placed to advise you on what these mean for your particular organisation. Our services are scalable to suit future changes in your operations while remaining cost effective and predictable over the longer term.

Microsoft Premier Support for Partners (PSfP) is a comprehensive support service designed specifically for Microsoft Partners like Telefónica Tech. As subscribers to this service, we get access to product and engineering teams that help us deliver the solutions your organisation demands. Premier Support for Partners compares favourably with any direct Microsoft subscription you may have, as you benefit from the combined capabilities of our experts liaising directly with the Microsoft teams on your behalf. As subject matter experts across the Microsoft technology stack and, specifically, the solutions delivered for you by Telefónica Tech, we shortcut the demand on Microsoft for support.

As your Managed Service Provider (MSP), our role is to compliment the capabilities you have in-house and provide additional layers of expertise to ensure your investment in Microsoft Dynamics is successful. Therefore, the level of what we do is scalable to suit your organisation’s individual requirements. Fundamentally, our purpose is to understand your key business processes and ensure your people are able to fulfil their day-to-day tasks, now and into the future, with minimal disruption from unexpected system issues.

Ultimately, as the customer, your focus should be on your organisation. You define your strategic goals and associated processes, and utilise Telefónica Tech to ensure these and your Microsoft Business Applications are successfully aligned.

The cost of Telefónica Tech Managed Services is based on multiple factors, including the scale of your Microsoft Dynamics deployments and the level of engagement you want from us to support and maintain them. When we establish and agree these factors, we provide you predicable, cost effective pricing. Get in touch for a tailored proposal today.

All of our Managed Services support staff are based in the UK, where we are headquartered. Telefónica Tech has offices in London, Surrey, Glasgow, Inverurie, Belfast, and more throughout the country.