Streamlining the customer onboarding procedure is critical to compete. In 2025, policy buyers expect an effortless digital experience that makes signing up easy—and Insurers needs this to be secure, fast, and automated. Telefónica Tech provides modern Customer Onboarding solutions on Microsoft Business Applications to ensure compliance, reduce time to value, and build stronger customer relationships.
Claims processing must be efficient, fair, and provide the right support to policyholders during potentially stressful times. Applying our industry expertise to Microsoft Business Applications, Telefónica Tech can help you enhance your claims management process for gains in efficiency, risk identification and customer satisfaction, bolstering your reputation and ensuring you continue to operate effectively.
Reimagine productivity and enable a data-led culture that empowers your people to achieve and do more. Every working style thrives when prioritising digital intelligence, flexibility and mobility, and you can do this whilst keeping your insurance firm, people and data safe and secure. All in the Microsoft ecosystem your employees already know and love.
When Beazley plc, a global specialist insurer, wanted to transform their business, they used Power Platform and Telefónica Tech to get there. We designed and built a digital broker management portal using Power Apps Portals and Dynamics 365, providing remote access to Beazley’s expertise. This platform has become Beazley’s primary low-code/no-code application development tool, enabling frequent and agile updates to their systems.
Virgin Money, a UK financial services provider, modernised its business banking client onboarding process to improve efficiency and customer experience. The previous manual process was slow, causing high drop-out rates. Partnering with Telefónica Tech, they implemented a digital onboarding platform using Microsoft Power Platform, which led to a 580% increase in customer acquisition, faster processing times, and significant cost savings.
