Creating Meaningful Impact for Our People, Communities & Planet

At Telefónica Tech, being a responsible business means more than just words, it’s about taking action that drives real change. Whether through volunteering, fundraising,
or sustainability initiatives, we are committed tomaking a positive impact with our colleagues, for our customers, and our communities.

 

In 2024, our efforts continued to grow, helping to create opportunities, enhance wellbeing, and build a more sustainable future. 

Our Impact in 2024

Over the past year, we’ve strengthened our commitment to corporate social responsibility, focusing on social impact, sustainability, and employee wellbeing. We’ve supported individuals facing employment barriers, funded charities, and empowered employees to volunteer for causes that matter. We hosted five major events, supporting 163 people with training and career development opportunities. We raised or donated £40,000 for charities, funding vital community projects.

 

Our wellbeing and diversity sessions also saw strong engagement, with over 1,000 attendees joining sessions on inclusion, mental health, and professional growth. Volunteering remains central to our strategy, with 124 opportunities completed across the UK and Ireland. From environmental conservation to keeping computer rooms open for the homeless, our employees positively impacted over 500 individuals. Our partnership with SmartSTEMs saw us work with 23 schools, engaging 1,500 young people through 9,000 hours of learning, helping to inspire the next generation in science, technology, engineering, and maths.

 

We’re also proud to partner with Bridge of Hope, removing barriers to employment for disadvantaged groups. Meaningful employment fuels self-worth, and we’re committed to supporting those who need it most.

Volunteering: Giving Our Time to Make a Difference

At Telefónica Tech, we believe that volunteering isn’t just about giving back, it’s about creating meaningful connections and making tangible changes in people’s lives. This year, our employees have dedicated their time and energy to causes across the UK and Ireland, from helping to restore landscapes in the Mourne Mountains to running cyber security workshops for underprivileged children at Oxford University. 

 

Our teams have also been actively involved in supporting local communities, working in food banks, clearing gardens for hospices, and helping to run events for children with disabilities. In London, we played a key role in keeping digital learning spaces open for the homeless, ensuring access to technology for those who need it most. 

 

With over 124 different volunteering activities completed, our employees have embraced the opportunity to create positive change. Feedback from our volunteers speaks for itself, event enjoyability received an outstanding rating of 4.92/5, with organisational effectiveness rated at 4.87/5. More than 80% of our employees have shared that these experiences strengthened their connection to Telefónica Tech, reinforcing the importance of social responsibility within our company culture. 

Sustainability: Building a Greener Future

At Telefónica Tech, environmental responsibility is at the heart of our strategy. As we grow, we remain committed to reducing our carbon footprint and driving sustainability initiatives that make a real impact.

 

  • Recognised as one of Time Magazine’s 10 Most Sustainable Companies of 2024
  • Achieving and expanding ISO 14001 certification for environmental management
  • Strengthening our Net Zero Leadership Group to align with global climate goals
  • Running expert-led Sustainability Lunch & Learns for employee education

 

Our Sustainability Employee Resource Groups have created an internal SharePoint hub linking to key partner sustainability pages, making it easy to stay informed. We also work closely with clients on Cloud GreenOps and Circular Economy (ITAD) initiatives, helping drive greener IT practices—earning industry recognition along the way.

Learn more about GreenOps

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    In 2024 we didn't just talk about responsible business - we lived it. From Black History Month celebrations that had everyone talking, to SmartSTEMs workshops where 1,500 kids discovered the magic of technology, we proved that real change happens through genuine connection.

    Janice Phayre

    ESG Manager