What is Dynamics 365 Supply Chain Management?

Managing a supply chain is about more than planning and logistics. To drive greater efficiencies, today’s organisations need to use new technologies to get a better look at everyone across increasingly extended supply chains.

 

Dynamics 365 Supply Chain Management (SCM), formerly known as Dynamics 365 for Finance and Operations, is Microsoft’s enterprise-scale supply chain solution for operations leaders to transform their manufacturing and supply chain processes.

 

It provides a single source of business intelligence and uses predictive insights and intelligence from AI and the Internet of Things (IoT) across planning, production, stock, warehouse, and transportation management to maximise operational efficiency, product quality, and profitability.

Dynamics 365 Sales FAQ's

It improves inventory accuracy, reduces lead times, and enables efficient transportation management.

Yes, Dynamics 365 Supply Chain Management can integrate seamlessly with existing ERP systems.

It offers advanced forecasting models, demand planning tools, and real-time analytics for informed decision-making.

Dynamics 365 Supply Chain Management is highly customiSable, allowing businesses to tailor it to their specific requirements.

Support options include training sessions, documentation, online resources, and dedicated customer support channels.

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An experienced partner you can trust

Telefónica Tech is a Microsoft gold partner with extensive experience helping organisations deliver customer engagement with Dynamics 365 Customer Service. We provide a full range of solutions for your customer service teams and can advise on the optimal solution for your requirements. From systems upgrades through to new project implementation and ongoing support, Telefónica Tech helps you to drive value from your investment.

 

With Dynamics 365 Customer Service, we help organisations:

  • Provide a personalised service
  • Proactively and professionally handle case management
  • Empower employees with the right tools
  • Resolve customer issues quickly
  • Operate across multiple devices
  • Reduce operational costs

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