Provides Heathrow with a clear view of its data across multiple systems and business areas, particularly important for this large organisation with a complex business model.
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Heathrow’s internal teams are empowered to perform analysis and uncover insights with their function knowledge by being given innovation lab workspaces, built on the central data platform (Heathrow Insights Platform). This enables teams to experiment with data science and access accurate information on impactful Power BI dashboards. Having this capability allows Heathrow to make better informed decisions across the business.
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Using the Heathrow Insights Platform, Heathrow uncovers insights across its operations: understanding cargo volume, discovering trade routes, optimising cargo business; collaborating with retailers for daily passenger needs; and working with security to enhance safety by analysing incidents and allocating preventive resources.
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With a secure data foundation in place, Heathrow can look to leverage the new technologies that are emerging such as generative AI, to further enhance insights, operations and passenger experience.
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Heathrow Airport Takes Data to New Heights
Telefónica Tech helped transform the digital employee experience (DEX) for hospital staff through smart, proactive device improvements that drove productivity and mitigated disruptions—empowering clinical staff to spend more time with patients. Gaining visibility across the IT estate enabled data-driven decisions that enhanced logon speed, informed cost-cutting through app decommissioning, and empowered refined workflows.
The implementation of Dynamics 365 CE brought significant improvements in efficiency and effectiveness for UK Sport. Key functionalities, such as the notes feature and sport trackers, played pivotal roles in facilitating greater knowledge capture and sharing among team members. This streamlined approach to knowledge management has not only improved internal and external collaboration but has also ensured that valuable insights and updates are readily accessible to relevant internal stakeholders.
The rising public awareness of AI following the release of ChatGPT has increased interest in the potential of AI across AtkinsRéalis, from the CEO to project managers, Offer says. AtkinsRéalis is now considering how to adopt the Pilot into production across the business.
Explore how Mizaic uses Telefónica Tech's Azure Landing Zone to enhance the reliability and scalability of their Electronic Document Management System, supporting the NHS's paperless initiative and digital maturity
Notable benefits have included quicker membership onboarding and streamlined payment processes. Amie Retallick says, “With access to improved data integrity and automated updates we have found that our member engagement has significantly improved due to our newfound 360-degree view of their data.”
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