Meet Areti Iles: Dynamics 365 Theme Lead and Community Advocate

Hello! I’m Areti Iles, the Theme Lead for the Financial Services (FSI) Business Unit at Telefónica Tech. With over a decade of experience, I’ve spearheaded numerous Dynamics 365 implementations for FTSE 250/500 companies across sectors including Financial Services, Insurance, Healthcare, Legal, Manufacturing, Government, and Event Management.

A Diverse Background

Before joining Telefónica Tech, I specialised in IT program management and accumulated five years of client-facing experience in CRM management within the Not-for-Profit, Facilities Management, and Wholesale Distribution sectors. My diverse background has equipped me with a broad perspective on IT and consultancy.

My Website and Blog

Earlier this year, I launched my own website to share my insights and experiences in the world of Dynamics 365 and the Power Platform. Through my blog, I aim to discuss the projects I’ve worked on, share discoveries, and offer advice to help others navigate their IT journeys more effectively.

Goals and Aspirations

My primary goal is to help others solve issues and accelerate their understanding of the Dynamics 365 and Power Platform. I also aim to provide a clearer view of consultancy life for those considering a switch from client-facing roles. My blog serves as a resource for both new and experienced consultants, offering practical insights and solutions.

Looking ahead, I hope my content will continue to support consultants in overcoming challenges and enhancing their use of Dynamics 365 and the Power Platform. Sharing knowledge and experiences is crucial in our community, and I encourage everyone to contribute in their own way.

Final Thoughts

Creating a website and blog is just one way to engage with the Dynamics 365 and Power Platform community. There are many avenues for involvement, including local user groups, IT conferences (like the South Coast Summit and Scottish Summit), hackathons, and even pub quizzes.

Feel free to connect with me on LinkedIn if you’d like to learn more about my website, the D365 and Power Platform community, or if you’re seeking a Microsoft Partner for your digital transformation journey. I’m here to help! Get in touch today.