Telefónica Tech helped transform the digital employee experience (DEX) for hospital staff through smart, proactive device improvements that drove productivity and mitigated disruptions—empowering clinical staff to spend more time with patients. Gaining visibility across the IT estate enabled data-driven decisions that enhanced logon speed, informed cost-cutting through app decommissioning, and empowered refined workflows.

This article explores the advantages and potential pitfalls of AI in the workplace and provides strategies to mitigate these risks. Additionally, it highlights where organisations can seek guidance and advice when integrating AI into their operations.

Demystifying Cyber Threat Intelligence: What Is Cyber Threat Intelligence (CTI) and How Can It Protect Your Business? Read our essential guide to CTI.

Explore the latest cloud trends shaping 2024 with Telefónica Tech's CTO of Cloud, Alex Smith. From industry clouds to FinOps and GreenOps, learn how businesses are leveraging AI and evolving from cloud-first to cloud-smart strategies for innovation and growth.

The implementation of Dynamics 365 CE brought significant improvements in efficiency and effectiveness for UK Sport. Key functionalities, such as the notes feature and sport trackers, played pivotal roles in facilitating greater knowledge capture and sharing among team members. This streamlined approach to knowledge management has not only improved internal and external collaboration but has also ensured that valuable insights and updates are readily accessible to relevant internal stakeholders.

The rising public awareness of AI following the release of ChatGPT has increased interest in the potential of AI across AtkinsRéalis, from the CEO to project managers, Offer says. AtkinsRéalis is now considering how to adopt the Pilot into production across the business.

Discover the key elements of a cyber security incident response plan to prepare your organisation for digital threats. Essential strategies revealed.

Explore how Mizaic uses Telefónica Tech's Azure Landing Zone to enhance the reliability and scalability of their Electronic Document Management System, supporting the NHS's paperless initiative and digital maturity

Notable benefits have included quicker membership onboarding and streamlined payment processes. Amie Retallick says, “With access to improved data integrity and automated updates we have found that our member engagement has significantly improved due to our newfound 360-degree view of their data.”

Discover how FinOps can revolutionise your cloud strategy with data-driven cost management, business value-driven decisions, and enhanced team collaboration. Learn more about implementing FinOps in your organisation and join our upcoming webinar for best practices and real-world insights

Understand Copilot licensing basics with this video blog. Expert Jacob Chew explains Copilot under CSP, maximising value and efficiency.

The implementation of Dynamics 365 Customer Service has significantly improved IPSA’s ability to maintain high-quality interactions with its customers, particularly MPs and their staff.

We are thrilled to announce that our Chief Technology Officer (CTO), David Small, has been awarded with the esteemed Microsoft FastTrack Recognized Solution Architect (FTRSA) designation.

Join Telefonica Tech's CTO, Modern Workplace, as he shares invaluable insights on overcoming obstacles in transitioning to a Modern Workplace. From legacy applications to digital experience enhancements and sustainability initiatives, discover the keys to thriving in today's AI-driven work environments.

Explore "Data Governance Demystified: Preparing for Copilot for Microsoft 365 Integration" in our latest post. Join our expert as he outlines the critical steps to secure data and drive productivity using AI

Explore strategies for thriving in uncertain times by reshaping the cyber narrative. Ed Tucker, CTO of Cyber Security, discusses leveraging AI, cost management, and trusted partnerships to bolster cyber defence with Cyber Security Management Solutions

Discover how digital transformation strengthens fraud prevention in financial institutions. Learn key criteria for selecting the right partner and how Telefónica Tech's expertise can empower your organisation. Contact us today to enhance your fraud strategy and achieve secure digital transformation.

Discover how financial institutions are tackling fraud in 2024 with innovative strategies like RegTech, AI, and Single Customer Views. Get insights into the latest tools and techniques reshaping fraud prevention and compliance excellence.

In the wake of rising cyber threats and financial fraud, as highlighted in our previous article, Fraud24: The fraud landscape in 2024, it’s imperative for financial institutions to enhance their fraud management strategy to reduce the risk of fraud and ensure that customer experiences are not adversely affected.

The UK Payment Systems Regulator (PSR) is mandating banks and payment organisations to reimburse victims of Authorised Push Payment (APP) fraud, where losses totalled almost £500m in 2022 alone. How does your fraud management strategy measure up?

Learn how the UK’s largest and busiest airport has become a truly data-driven organisation and is striving to provide the best passenger experience in the world.

AI is a force for good, when used properly. Uncover Telefonica Tech's point of view around best practices for kickstarting your AI journey.

Discover how a global travel firm scaled from on-premises to Azure for enhanced resilience and global scalability.

Read how this leading NHS Trust embarked on a crucial transition from on-premises infrastructure to a more scalable and resilient solution in Azure.

Discover Tech Trends 2024: Rise of the Citizen Developers. Explore Power Platform, Fusion Teams and gain insights into the future of software

Explore transformative AI trends with expert insights. Explore use cases, productivity enhancements, and AI-driven cyber security advancements. Shape your AI strategy strategically.

Enabling Microsoft 365 Copilot: Safeguard data, optimise networks, and seamlessly integrate. Learn about Telefónica Tech's Readiness Assessment.

Explore the game-changing productivity capabilities of Microsoft Copilot. Find the answer to what is Microsoft Copilot and embrace the key to workplace efficiency in our expert’s guide.

Simplyhealth has modernised its data and analytics technology. The health insurance business has begun to use data science to improve customer retention following an Telefónica Tech-led implementation of a Microsoft Azure data stack and data science skills development programme.

Explore the transformative impact of technology on patient care in our expert's article. Click to read his insights on the dynamic shift in how, where, and when healthcare is evolving.

Read this short guide to mastering cloud cost optimisation. Essential reading for CIOs, CTOs, and tech leaders

Discover the five critical considerations for securing healthcare data. Our Cyber Security CTO, Pete Moorhead, shares actionable insights based on his extensive experience. Elevate your data protection strategy with these critical healthcare data security insights.

Read how a rapid SIEM implementation improved visibility of security to protect a leading UK charity.

Every year, on October 10th, people worldwide come together to mark World Mental Health Day, a day dedicated to recognising mental health as a fundamental human right. This year’s theme emphasises that “Mental Health is a Universal Human Right,” underlining the significance of ensuring that mental well-being is accessible and equitable for all.

Delve into the digital skills landscape with Ellen Dickson, Strategic Director of Health at Telefónica Tech UK&I. Explore the hurdles, innovations, and strategies for closing the digital skills gap and fostering a resilient workforce.

Explore how the hybrid work model is reshaping workplaces. Learn strategies to boost productivity, foster connectivity, and ensure security for all.

Discover Paul Antoine's inspiring journey from Junior to International Elite cyclist, fuelled by community support and sponsored by Telefónica Tech

Discover Ruth McKee's inspiring journey from novice cyclist to elite competitor, fuelled by community support and sponsored by Telefónica Tech

Unpack the key question: What is network security? Gain expert insights and fortify your organisation against emerging threats.

Read how the implementation of the Power App and a Power BI report for the GLA drastically improved the post approval process.

Often times when people start talking about ‘Social Value’ there is an inward groan, that’s it’s a corporate buzz word that gets bandied about to tick boxes and create collateral for marketing purposes. Here at Telefónica Tech, this couldn’t be farther from the case.

SD-WAN vs MPLS. What are the key factors to consider? Read our expert's advice on weighing up cost, scalability, reliability, and security

Managed hosting delivered the reliability needed by CliniSys, a leading supplier, of Laboratory Information Management systems.

As the disaster recovery landscape is changing, it's essential to strengthen your resilience to prepare for the unexpected.

As an extension of your business, we’re not just a partner, we’re a champion, a cheerleader, and a make-things-happen catalyst for your digital transformation. Hear directly from our satisfied customers in their own words.

Scaling Securely Across 40 Regions with Azure Virtual Desktop. To grow its operations in 40 countries, BMI needed a way to provide scalable, secure systems access for its partner eco-system and workforce around the world.​

Taking Healthcare Technology Infrastructure to a New Strategic Level to Free Up Clinical Time​

Discover the key tech trends set to shape digital workplace initiatives in 2023 and learn how to leverage modern workplace technologies to keep employees engaged, motivated, and productive.

Smart Works is a UK registered charity that provides high quality interview clothes, styling advice and interview training to women in need. Smart Works gives women the confidence, the self-belief and the practical tools they require to succeed at interview and start a new chapter of their life.

Read how data played an important role in the way the airport responded and operated in a post-pandemic economy.

Read more about Jess Wood's Story - Senior Product Manager for Telefónica Tech, celebrating 15 Years of Professional Growth & Achievement

With nine sheltered accommodation sites across Wales, Linc Cymru strives to create an environment for people to flourish. Through its homes and environments, Linc Cymru contributes to improving its clients’ quality of life.

How are cloud computing trends changing? Our Expert outlines 5 cloud computing trends every tech leader needs to know

"Device as a Service (DaaS) - Has 2020 Created the Perfect Storm for Device-as-Service? Find out why many organisations are switching to DaaS. "

Read more about our very first Women in Tech Discovery Day with Telefónica Tech UK&I.

What are the Cyber Security Trends tech leaders need to know? Our Cyber Security expert shares the latest cyber trends and how to navigate them

The increasing use of cloud in the public sector has numerous benefits, our CTO takes a deeper dive into the benefits and challenges.

The skills gap means organisations are understaffed to deal with the demands they are faced with. Read how flexible resourcing is addressing these issues.

With over 6.4 million customers and structured around three divisions – personal, mortgages and business – Virgin Money offers a full range of products and services for consumers and small and medium-sized businesses. 

Telefónica Tech implements a self-service data platform to improve blood, organ and stem cell donation and supply

How BMI and Telefónica Tech reduced 1M Kg of CO2 emissions and saved 6,000 Kg of e-waste from being sent to landfill.

Walk through the 3 Key Steps to to successfully automating a business process with our Power Platform Manager

Why health and wellbeing in the workplace is in the best interests of employees and employers.

Discover how a Global Engineering organization streamlined its operations with a Modern Data Warehouse deployment, integrating ERP, CRM, and BI on Microsoft Azure for cost-effective, agile, and accurate reporting. Learn key outcomes and best practices from this successful implementation.

A handy overview as to why business process automation is important for your business. and how it can help to empower your employees.

How can tech leaders combat e-waste and shift to more sustainable IT? Read our CTO's blog to find out.

As part of our Creating a Sustainable Future series, Telefónica Tech's CTO, tackles the question, can you future-proof cyber security. Watch the video.

Find out the latest Microsoft Modern Workplace Updates from Microsoft Inspire 2022.

Read more about our very first Women in Tech Discovery Day with Telefónica Tech UK&I.

 Our Head of Modern Workplace shares why he loves working with Microsoft technologies so much, how Microsoft has been a big part of his career, and what he is looking forward to most about Microsoft Inspire 2022.

As part of our Creating a Sustainable Future focus, our CTO discusses digital dexterity. What is it? And how can it fuel sustainable growth?

We asked tech leaders in the UK and Ireland about their current use and future needs of different areas of their IT estate. View our Infographic summary.

Read how the GLA automated their Starters, Movers, and Leavers process with the help of Telefónica Tech and Microsoft Power Platforms.

From an audit and client point of view, the solution is best in class and an industry exemplar. From Katoni’s point of view, I have seen the tools both increase compliance and productivity.

"Telefónica Tech’s Zero Trust for Endpoint Protection with AppGuard. Offering ultimate protection to keep organisations safe from cyber-attacks. "

With the support of Telefónica Tech, Creative Scotland was able to harness Microsoft Dynamics 365, Power Platform and Azure to deliver emergency funding awards totalling more than £100 million, ensuring the survival of many creative industries in Scotland.

What are the key pillars you need to drive modern workplace collaboration and success? Read more in our blog: The 3 Pillars of Workplace Collaboration.

The CIO of UK blood cancer charity Anthony Nolan shares the modern workplace transformation, from legacy to evergreen.

Here at Telefónica Tech we’ve identified 5 trends set to shape digital transformation initiatives in 2022, especially for Public Services, Cloud and Tech.

Learn about the Cyber Security Trends in 2022 and beyond. In this handy infographic, our experts summarise the key trends, the latest adversaries and more

Learn about the Cloud Tech Trends in 2022 and beyond. In this handy infographic, our experts summarise the cloud tech trends for 2022, and beyond

The corporate team has seen a huge time saving from the Education and Event app, with the time spent gathering, reconciling and cleaning data previously taking one day, to report generation now taking a matter of minutes. The standardisation of the data has improved data accuracy and given the management team more confidence in their reporting.

Dynamics 365 has become a central repository for Ultimate Finance’s customer information. They previously didn’t have that visibility as it was spread across different systems. CRM now truly sits at the heart of our customer journey.

Anthony Nolan Case Study. How Azure Virtual Desktop helped employees to work securely from home, and helped the charity save valuable funds.

What are the ongoing cyber security challenges many organisations are facing, and why are many opting for smarter, security-as-a-service alternatives?

In this article our experts explore how the modern workplace in healthcare has the power to transform healthcare operations and patient care.

Learn more about the latest Microsoft Teams Licensing add-ons including add-ons for Compliance, Analytics and the Power Platform.

How Inpatient Care Flow software helped Belfast Health and Social Care Trust to better manage the patient journey.

The new system was implemented on time, is fully operational, and since go-live, has effectively and accurately processed hundreds of millions of pounds.

What are the challenges surrounding cyber security in healthcare, why is healthcare especially vulnerable, and what does good cyber security look like?

Partnering with Telefónica Tech for a fully Managed Service, has delivered the reliability for 11,000 staff to work more efficiently in this NHS foundation trust

7 different women in tech, at different stages of their career, share their stories, their experience, and their advice on how to succeed in this sector.

With increased hybrid working the meeting room of the future needs to help workers share ideas, and work together across different locations. Read the blog

With the help of Power BI and actionable insights, this Motor Sales Group successfully reduced customer call wait times. Read our Case Study.

An innovative pilot project confirms the transformational impact of an Azure-based data lake and machine learning on predicting potential student course withdrawals.

AwayResorts harness data to improve holidays and homes

Everything ran completely to plan. I could not fault the team at Telefónica Tech they were a pleasure to work with, especially with the project being delivered remotely due to Covid-19. 

Microsoft Teams became a critical communications and planning tool for Guys and St Thomas Hospital, London to help tackle the coronavirus pandemic

We have achieved Microsoft Azure Virtual Desktop Advanced Specialisation, formerly Windows Virtual Desktop

Dynamics 365 has become a central repository for Ultimate Finance’s customer information. They previously didn’t have that visibility as it was spread across different systems. CRM now truly sits at the heart of our customer journey.

Our Security Architect, Callum Butler explains how defence in depth offers a multi-layered approach to improve your security stance.

Microsoft Teams Add On Licences – Learn from our Licensing Expert how Microsoft Teams Add On licences can take productivity to a new level.

The legal team are now able to make use of Dynamics 365 to track case progression, along with external lawyer quotes, time entries and estimate vs actual costs. This functionality was made possible with the Microsoft Dynamics 365 Customer Service module, utilising a custom-built legal team model-driven Power App along with a customised customer self-service Canvas App Portal.

Dynamics 365 Human Resources has empowered our business as we approach 200 employees. Our employees now use the Self Service functionality to access their profiles, performance journals, goal setting and time off requests.

Time to focus on IT optimisation, strengthening cyber security, while ensuring digital transformation reflects the changing modern workplace.

Digital transformation has accelerated with the demands of remote working. In this article our CTO, Mark Skelton provides his 3-step strategy for success.

With the help of a Hybrid cloud, Luton and Dunstable Hospital has created a blueprint for other areas of the NHS to follow

Healthcare Financial Management Association (HFMA) is a charity and the leading membership organisation for healthcare financial management professionals in the UK.

What cybersecurity technologies will keep the Enterprise safe in 2021. Find out with CANCOM’s cybersecurity expert.

Implementing Dynamics 365 within Business Direct Small Business Banking has driven increased opportunity identification and boosted sales. Replacing multiple Excel trackers with a Dynamics based CRM system created time efficiencies and vastly improved customer engagement tracking.

ASCO has enjoyed a very positive relationship with Telefónica Tech over the last 5 years and I have worked with some of their key staff in previous roles before.

Moving to Azure has allowed this global travel mangement organisation to expand all over the world without ramping up their IT budget.

By creating a modern workplace PRS for Music and PPL have transformed their customer experience in the Cloud and getting the right music licence is simpler.

With the help of our UK Managed Services, leading construction compay Morgan Sindall, paved the way for digital transformation

Listen to the CIO of Guide Dogs discuss some of his biggest Hybrid IT challenges they are facing and how we are helpoing overcome them

With the help of our O365 migration, global teams at Oxford Instruments now work more closely than ever before. Read our Case Study.

How we helped this leading UK passenger hub deliver a seamless travel experience for millions of customers using Aruba Network technology

The data analytics applications and infrastructure at Milton Keynes University Hospital had to be updated to meet changing demands from a highly data literate staff and to safely move the trust out of a set of ageing applications and infrastructure.

Read how our International Projects helped deliver an IoT Retail solution to improve insight and the customer experience around the world

Read how legal firm Moore Blatch used a Hybrid Cloud solution to immediately improve stability and performance, paving the way for growth and innovation.

This Flash Data Storage Solution helped an online trading platform signficantly speed up backup and gave per second visibility on storage performance

With the help of our Managed Services Solution leading distribution whoesaler FPS, dramatically improved operations and order processing speed.

Learn how ERP Software Provider Kerridge successfully scaled up using private cloud hosting to win 70 new customers in 3 years

Read how Momentum Finance created a digital workplace solution with the help of a high speed network and the latest AV technology.

How our UK Managed Services Solution, helped Hyde Housing understand how to move to a cloud-first approach and pave the way for innovation

Read how our Global IT services team helped this tehnology services company build their customer base in several different countries around the world.

Our network design made collaboration so much easier for this global manufacturer. Now blurry video calls and awkward pauses in presentations are history.

A digital workplace helped news teams and colleagues based all over the world communicate more easily at global news publisher, China Daily

Aberlour is a leading children’s charity in Scotland with a history spanning over 140 years. The charity provides a range of services, support and advice for vulnerable children, young people and families in Scotland.

Girlguiding is the leading charity for girls and young women in the UK with over 540,000 members and 100,000 volunteers.