We carry the highest accreditations from technology and software leaders. And our UK data centres hold many certifications. We continually strive to deliver better services and better products to our customers.
Incorporated into our company mission, vision and values, our ISO certifications are the bedrock of everything we do, so that your journey to the cloud is in safe hands. Certificates are available on request detailing Telefónica Tech locations in scope.
Is the best practice framework for business continuity management and is used to help our organisation prepare for, respond to, and recover from disruption.
A business continuity management system (BCMS) enables us to identify threats to our organisation and plan appropriate responses, ensuring that our business critical activities are protected in the event of unplanned disruption.
Is the international standard for Quality Management, and is used to help our organisation consistently provide high quality products and services to our customers.
A quality management system (QMS) has a strong focus on enhancing customer satisfaction and continual improvement.
Is the best practice framework for environmental management; conformity to the requirements of the standard facilitates a reduction in the environmental impact of our activities and services and improves environmental performance.
Is the best practice framework for IT Service Management that is used to help our organisation deliver value to customers and provide consistent and reliable services.
A service management system (SMS) helps us achieve excellence at all stages of the service lifecycle, from design to delivery ensuring that all agreed requirements are fulfilled.
Security of information is paramount to the services we offer. The information we hold pertaining to customers data is controlled and governed by our adoption of this standard.
The Cyber Essentials scheme has been developed by the UK Government and industry to fulfil two functions.
It provides a clear statement of the basic controls all organisations should implement to mitigate the risk from common internet based threats (Implementation)
Through the Assurance Framework it offers a mechanism for organisations to demonstrate to customers, investors, insurers and others that they have taken these essential precautions (Certification).
The Health and Social Care Network (HSCN) replaced the N3 national private network in 2017. Instead, HSCN will provide a reliable, efficient and flexible way for health and care organisations to access and exchange electronic information.
We are an approved HSCN supplier.
