As part of our research, we asked tech leaders in the UK and Ireland about their current use and future needs of different areas of their IT estate. In the infographic below discover more about how beneficial cloud, cyber security, and modern workplace solutions were during the pandemic, and their role in the workplace of the future.

Tech Leaders: Research Findings

Tech Strategy: The Way Forward

For businesses in the recovery phase of the pandemic, the strategy should be less about using technology to fight fires and much more about planting ‘digital’ seeds for the future.

For example:

Consider the application of technology holistically across the whole organization.

Identify where your skills shortages exist by creating an inventory of the skills that your employees already have and highlight any shortfalls.

Make sure that the right people are using the right technology, but also consider that there may be a reluctance from employees to embrace new technology.

View training as an ongoing initiative to make sure that the benefits of a digital solution are ingrained among teams and business divisions.

About the research

*This research of 210 IT professionals in the UK and Ireland, aged eighteen and over, was conducted by Perspectus Global on behalf of Telefónica Tech during December 2021. The survey respondents work in a range of ICT job roles across small, medium and large enterprises and MNCs, with 55% being of Management to Board level, and all respondents declared that they are either the sole decision maker (63%) or have influence over the IT decision making (37%) for their business.

*The percentage figures in this report are presented as rounded numbers rather than with decimals. For example, 19.3% would be recorded as 19%.

** When referring to size of business we define a micro business as ten employees or fewer, an SME as 11-100 employees, a mid-sized business as 101-1000 employees, a large business as 1001-5000 and a large enterprise as 5000 or more employees.