Explore AI Use Cases by Industry

Artificial Intelligence (AI) is transforming industries worldwide, helping organisations improve efficiency, reduce costs, and make better-informed decisions.

 

Telefónica Tech’s AI catalogue allows you to explore practical AI use cases by industry, so you can see exactly how AI is applied in real business scenarios. Browse use cases relevant to your sector and discover actionable opportunities to innovate with confidence.

AI Use Cases Across Public Sectors

Need inspiration on how Artificial Intelligence can support your industry?

Healthcare AI Use Cases
Emergency Services AI Use Cases
Local Government AI Use Cases
Police AI Use Cases
Clinical Coding Recommendation

AI-generated recommendations for optimised clinical codes

Hospital Service Demand Forecasting

Predicting demand on services to enable better planning and resourcing

Diagnostic Decision Support

Leverage data in EPR and patient history to inform diagnostic processes

Healthcare professionals collaborating at a hospital nurses' station, highlighting digital healthcare services, clinical teamwork and patient care delivery.
30+ Billion Health Records. One Secure Platform.

How Telefónica Tech and Starlight Consulting partnered with Oxford University Hospitals to create the Thames Valley & Surrey Secure...

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Simplyhealth Adopts Data Science

Leveraging data delivers healthy outcomes

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Resource Allocation

Unified resource visibility to improve emergency response

Response Time Optimisation

Real-time visibility and bottleneck detection to improve emergency response

Emergency Services Use Case Guide

Explore real-world examples of how leading emergency services are using AI, data and cloud platforms to transform the way they work and...

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From Data to Rapid Response

Intelligent Data-Driven AI for Emergency Services Innovation

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Council Tax Arrears Support

Forecasting council tax arrears to offer proactive support

Contact Centre

Developing virtual agents to handle common queries in council services

Family Support Fund

AI-assisted eligibility assessment and fund administration for councils

Accelerating Local Government Innovation

Telefónica Tech Hosts AI Hackathon for Five South East Councils

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Predictive Policing

AI-powered predictive policing and crime analytics for proactive, intelligence-led prevention

Intelligence Analysis

Graph-based intelligence modelling to accelerate investigations

Clare's Law

Improving how safeguarding information is identified, assessed, and presented to decision makers, while maintaining strong governance...

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What Is Predictive Policing and Why Is It Important?

In this piece, we focus on predictive policing including what it is, how it works, and why it is becoming increasingly important for UK...

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How Leicestershire Police Is Transforming Digital Forensics

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Testimonials

  • We wanted a trusted partner for that, and we selected Telefónica Tech as a Microsoft Gold Partner, and we have formed a really good rapport with them. The relationship we have built with Telefónica Tech is fantastic and has a huge amount of flexibility

    Andrew Bradley, Head of Data and Analytics

    Simplyhealth

  • Working with Telefónica Tech has been an incredibly positive experience. Their team's expertise shines through in every engagement, demonstrating a deep understanding of our needs and the technology in question. They listen attentively, ensuring that every requirement is truly understood.

    Ross Offer, VP of Data & AI

    AtkinsRéalis

AI Use Cases Across Private Sectors

Need inspiration on how Artificial Intelligence can support your industry?

Retail AI Use Cases
Professional Services AI Use Cases
Financial Services AI Use Cases
Construction AI Use Cases
Manufacturing AI Use Cases
Propensity Modelling

AI-driven propensity model to predict customer behaviour and optimise engagement

Hypertargeting and Personalised Comms

AI-driven hyper-targeted marketing to personalise customer engagement at scale

Price Optimisation

AI-powered pricing models to maximise profit and optimise discount strategies

Behind the Scenes of Merlin Entertainments’ Data Transformation

Kinnari Ladha, SVP Global Data at Merlin Entertainments, shared the story of how the company turned around its approach to data with...

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Reinventing Retail

The fusion of digital and physical experiences continues to accelerate the adoption of digital capabilities.

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Document Creation and Validation

AI-powered drafting and review for accurate, compliant documents

Litigation Strategy

AI-powered insights to optimise legal case outcomes

Financial Services and Insurance

Competition is continually expanding, demands on organisations are increasing all the time, and customer experience is critical to success.

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Fraud Detection & Prevention

Detecting and preventing fraudulent activity at scale

Regulatory Compliance

Assessing organisational compliance across broad datasets using AI

Financial Risk Modelling

Automatically assessing risk and accurately calculating premiums

Financial Services and Insurance

Competition is continually expanding, demands on organisations are increasing all the time, and customer experience is critical to success.

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Project Risk Management

Forecasting project risks and identifying potential mitigations dynamically with AI

Site Safety and QA Using Images

AI-powered computer vision for safer, compliant construction sites

AtkinsRéalis unlocks AI’s revenue protection potential

Artificial intelligence enables project margin interventions

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IT Resilience for Complex Construction Projects

Our experts, helped Morgan Sindall drive greater value from existing vendor contracts to make sure support was water-tight.

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Predictive Maintenance

AI-driven predictive maintenance to optimise equipment performance and reduce downtime

Predictive Inventory Management

AI-driven solutions for smarter inventory control and replenishment

Waste Reduction and Energy Efficiency

AI-driven solutions to minimise waste and optimise energy usage

Modernise Manufacturing with Telefónica Tech

Telefónica Tech helps manufacturers unlock digital transformation for faster innovation, smarter operations, and long-term confidence.

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AI in Manufacturing
It’s Time to Act: Moving UK Manufacturing Beyond AI Pilots

As global competition intensifies and customer expectations evolve, manufacturers must rethink how they operate, and AI offers the...

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How We Help - Data Science & AI

  • AI Strategy Development

    Many organisations struggle to scale AI beyond pilots. Telefónica Tech’s AI Strategy Development offering helps you define your current maturity, envision your future state, and build a roadmap to get there. Through expert-led workshops and strategic planning, we align your ML & AI ambitions with business priorities—ensuring your efforts are focused, scalable, and built for impact.

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  • AI Solution Envisioning

    With the explosion of Generative AI, identifying the right use cases is more critical than ever. Telefónica Tech’s AI Solution Envisioning helps you uncover, assess, and prioritise opportunities that align with your business goals. Our structured workshops and expert guidance ensure your AI journey starts with clarity, feasibility, and measurable value.

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    Ready to move fast and prove value? Telefónica Tech’s AI Pilot Delivery enables rapid deployment of AI solutions with enterprise-grade resilience. From feasibility assessment to agile delivery and adoption planning, we help you build pilots that are not only innovative but also scalable and sustainable.

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  • Fabric AI Enablement

    Navigating Microsoft Fabric’s AI capabilities can be complex. Telefónica Tech’s Fabric AI Enablement offering demystifies the platform and guides you through use case selection, migration planning, and MLOps best practices. Whether you’re starting fresh or scaling existing workloads, we help you maximise your data investments with confidence.

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AI Strategy Development
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