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Protect What Microsoft Doesn’t Back Up

 

Many organisations assume Microsoft 365 protects their data by default. In reality, Microsoft guarantees service availability, not long-term backup or recovery.

 

M365 Backup as a Service (M365 BaaS) from Telefónica Tech delivers secure, fully managed backup and recovery for Microsoft 365, ensuring your data is protected against deletion, ransomware and compliance risks.

 

Independent backup. Immutable protection. UK-hosted and fully managed.

 

Request an M365 BaaS quote
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What is M365 BaaS?

M365 BaaS is a fully managed backup and recovery platform designed to protect Microsoft 365 data, including Exchange Online, OneDrive, SharePoint and Teams.

 

It provides automated backups, granular restore capabilities and secure, UK-hosted storage, removing the need for customers to manage backup infrastructure or software.

 

 

 

Request an M365 BaaS quote

Native vs M365 BaaS

Understanding the difference between native Microsoft capabilities and true backup is critical.

 

M365 BaaS delivers true backup and recovery, while native Microsoft capabilities focus on service availability, not data protection.

Native Microsoft 365

Delivers service availability and uptime, but with limited retention and recovery windows. It does not guarantee long-term backup or full recoverability.

M365 BaaS

Provides an independent, off-platform backup of all critical data, enabling long-term retention and full recovery. It also supports granular restores without relying on Microsoft tools.

  • Key Drivers for Change

    • Misconception that Microsoft provides full backup protection
    • Limited retention and recovery capabilities in native tools
    • Difficulty recovering specific items or historical data
    • Risk of data loss from user error or offboarding
    • Operational overhead of managing backup tools internally

     

    Despite these challenges, organisations often hesitate to explore alternatives due to common objections:

     

    “Microsoft already backs up our data” → only ensures uptime, not full recovery or long-term retention

    “We use retention policies” → does not provide true backup or restore flexibility

    “We can manage this ourselves” → increases complexity and operational risk

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Our Solution

We provide a fully managed Microsoft 365 backup platform where Telefónica Tech protects your data using secure, UK-hosted infrastructure and enterprise-grade backup technology, delivering daily automated backup cycles and comprehensive coverage across Exchange Online, OneDrive, SharePoint and Teams. The service enables item-level restore for mail, files and collaboration data via a secure self-service portal, giving IT teams granular recovery control. All data is encrypted in transit and at rest, stored in UK-hosted, immutable storage to safeguard against ransomware, and supported by fully managed onboarding, continuous monitoring and platform maintenance.

Key Benefits:

Complete data protection
Going beyond native Microsoft capabilities
Operational simplicity
No infrastructure, deployment or maintenance required
Resilience and cybersecurity
Compliance assurance
Meet retention and regulatory requirements with secure UK hosting
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Granular recovery
Restore specific items quickly and independently
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Predictable cost model
Simple per-user pricing with no infrastructure overhead
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Business continuity confidence
Fast recovery with reliable Microsoft 365 restores

  • Why Telefónica Tech

    • Expert: Veeam Platinum Partner with M365 BaaS competency
    • Trusted: Proven delivery of Microsoft 365 data protection solutions
    • Secure: UK-hosted, immutable and encrypted data storage
    • Simple: Fully managed service with rapid onboarding
    Get started today
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  • Ready to Protect Your Microsoft 365 Data?

    Ensure your organisation is protected against data loss, compliance risks and cyber threats with a fully managed backup solution designed specifically for Microsoft 365.

     

     


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Frequently Asked Questions

No, Microsoft provides service availability, but customers are responsible for protecting their own data.

Exchange Online, OneDrive, SharePoint and Teams data is backed up and recoverable.

Backups are performed daily as standard.

Yes. A self-service portal enables granular recovery of data without needing support intervention.

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