Local Government Guide: Doing More With Less

Local Government Guide

Doing More With Less
Meeting Budget Pressures Without Compromising Service Delivery

Our Answer To Blueprint for Modern Digital Government Download the Guide

Local government is being asked to improve services, respond to rising demand and meet growing resident expectations, all while working within increasingly constrained budgets.

At the same time, the Government’s Blueprint for Modern Digital Government sets a clear direction for more connected public services, greater use of data and AI for public good, and stronger transparency and accountability.

Our Doing More With Less guide explores what this means for local government and how councils can turn these ambitions into practical improvements for residents, employees and services.

Read the Blueprint for Modern Digital Government

Local Government Guide: Doing More With Less

Aerial view of a UK town centre with residential buildings, public green spaces and surrounding communities.

What Does the Blueprint Mean for Local Government?

The Blueprint for Modern Digital Government sets out an ambition for public services that are more connected, make better use of data and AI, and deliver greater transparency and accountability. For local government, that creates an opportunity to rethink how services are delivered, how decisions are made and how residents engage with councils.

But councils are having to respond to that ambition while managing immediate pressures around budgets, workforce capacity and growing demand.

The challenge is bringing the two together:

Improving services while managing financial pressure
Creating more joined-up experiences for residents
Making better use of data across services
Moving AI from experimentation into practical applications
Maintaining governance, security and public trust

Local Government Guide: Doing More With Less

Are you facing these challenges in Local Government?

The direction of travel is clear. The harder question is where to start.

Councils are already investing in digital services, data platforms, automation and AI, but the difference between ambition and impact often lies in how those capabilities are applied to specific service challenges.

Download the guide

Budget pressures and rising demand

How can councils continue to improve services when resources are already stretched?
Workforce capacity

Where could AI and automation reduce repetitive work and give employees more time to focus on residents?
Fragmented data and legacy systems

How can councils make better use of information spread across services, systems and departments?
Moving AI beyond experimentation

How can promising ideas become practical initiatives that can be adopted more widely?
Governance and public trust

How can councils embrace new approaches while maintaining appropriate oversight, transparency and accountability?

Download the guide

Local Government Guide: Doing More With Less

The guide explores practical opportunities for councils to respond to these challenges, from improving how residents access services to supporting employees and making better use of council data.

Areas covered include:

Digital Front Door | Copilot & Workforce Productivity | 360° View of the Citizen | Adult Social Care & Prevention | Complaints Handling | FOI Requests | Back-Office Transformation | Counter Fraud & Financial Assurance

Rather than starting with technology, the guide looks at how councils can identify priority service challenges and consider where data, AI and automation could support better outcomes

Explore the guide

Where Could Data and AI Make a Difference?

Row of traditional red-brick terraced houses representing housing and local communities

Download the Local Government Guide: Doing More With Less

Local government faces a difficult balancing act: responding to the ambitions set out in the Blueprint for Modern Digital Government while managing increasing demand, financial pressures and workforce constraints.

Our Doing More With Less guide explores how councils can approach that challenge and where data, AI and automation could make a practical difference.

Download the guide to explore:

What the changing direction of digital government means for councils
The pressures shaping local government priorities
Where transformation can succeed or struggle
Priority data, AI and automation use cases
The importance of trusted data and responsible AI
How councils can start turning ideas into practical delivery

Download the guide to explore how local government can respond to the Blueprint while delivering better services within today’s financial and operational constraints.